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Assistant Director of Financial Aid

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Position Information

Position Information

Job Posting Number S00518
Position Title Assistant Director of Financial Aid
Department Financial Aid Office-1010
Job Category Staff Posting
Position Type Full-Time
Position Details

The Office of Financial Aid at Wesleyan University is committed to ensuring that any applicant admitted to Wesleyan is able to attend, regardless of a family’s ability to pay. The financial aid team is responsible for the processing and awarding of financial aid in the form of scholarships, loans and student employment. The office awards over $50 million of need-based institutional scholarship annually to ensure that 100% of a financial aid applicant’s demonstrated financial need is met. In addition, the financial aid team offers individual loan counseling sessions as well as financial literacy workshops to interested students.

Reporting to the Senior Associate Director of Financial Aid, the Assistant Director will join a service-oriented team and will be responsible for counseling students and parents in the areas of financial aid.

Typical duties include:

Provide top level customer service, advice, and counseling to students and families as they make decisions about college planning and financing.

Perform need analysis and award aid to case load of approximately 600 first year applicants and assume responsibility for a class of approximately 400 students after May 1 commitment date.

Work independently to read and award financial aid to applicants under a tight timeline. This requires some night and weekend work.

Coordinate the Federal Work-Study program and student employment program for all on and off campus positions and fulfill student employment reporting requirements.

Work as a team to innovate and coordinate outreach activities to current and prospective students to improve file completion rates.

Develop, coordinate, and participate in outreach activities with various on and off-campus partnerships, including but not limited to the Admission Office, Career Center, CT high schools, community service organizations on and off-campus, etc.

Coordinate the processing and disbursement of outside scholarship awards.

Provide back-up support in various office functions.

Maintain various financial aid publications in conjunction with others on campus.

Provide assistance to other staff in the back office operations.

Supervise student and temporary staff as needed or assigned.

Assist in preparation of statistical, budget, and survey reports.

Maintain knowledge of federal and institutional financial aid regulations and requirements to ensure legal, fair, and consistent administration of federal, state, and institutional financial aid funds.

Perform other related duties as assigned.

Minimum Qualifications

Bachelor’s degree and two years financial aid experience or an equivalent combination of education, training and related experience in the profession.

Strong interpersonal communication and problem-solving skills.

Attention to detail and a sense of humor.

Demonstrated service aptitude and ability to work independently as well as with students and parents, and with colleagues, as a member of a team in a diverse environment with a diverse population.

Proven ability to set work priorities and manage multiple projects simultaneously in a fast-paced environment while meeting deadlines.

Ability to handle confidential matters with discretion.

Proven ability to use multiple software systems including but not limited to Word and Excel.

Demonstrated commitment to work within a diverse environment and interact openly with
individuals of different backgrounds.

Preferred Qualifications

Experience with PowerFAIDS financial aid software.

Experience with institutional methodology and need analysis.

Counseling experience in a higher education setting.

Knowledge of Federal Title IV and state regulations.

Proficiency in Spanish.

Management Competencies Not Applicable
Competencies Customer focus, Decision quality/ judgment, Flexible/receptive to change, Interpersonal skills/savvy, Respects diversity, Teamwork/collaboration, Commitment to sustainability
Special Instructions to Applicants
Additional Information

Any and all offers to external applicants are contingent on the candidate’s completion of a pre-employment background check screening to the satisfaction of Wesleyan University.

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please tell us how you specifically heard about this position? ( e.g CareerBuilder, LinkedIn, Higher Ed, InsideHigher Ed, CT.Jobs etc.)

    (Open Ended Question)

Optional & Required Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents